Frequently Asked Questions

Here you will find a list of questions you can ask yourself and the answers we give you.


You have access to all our water facilities at no additional cost from arrival time to departure time.

You have access to all our water facilities at no additional cost from arrival time to departure time.

Every Friday and Saturday the facilities close at 10 p.m. (10 a.m. to 10 p.m.)

On weekdays in low season, ask reception about closing times for indoor facilities. The outdoor facilities are open all year round until 10 p.m.

We provide you with a regular 30amp electrical terminal including Tesla.

Connect for free!

We are proud to announce that all rooms at Hotel Spa Watel are equipped with NeuroSpa sleep technology!

During your stay, you will be able to enjoy the most advanced and comfortable bed available: You will literally float on the waves of acoustic oscillations!

The NeuroSpa will help you reactivate your natural ability to sleep well and erase a lot of accumulated fatigue.

General questions

Cancellation of the stay must be made at least 3 days before the date of arrival, otherwise one night is charged.
By obtaining a cancellation number, you will avoid being charged for one night.
We ask for 48 hours notice for the cancellation of massage therapy treatments, otherwise you will be charged the totality of the massage therapy treatment(s).

Arrival: 3 p.m.

Departure: 11am

It is possible, depending on availability, to extend your stay, either before or after arrival and departure times, at $10/hour room and facilities.

Yes. Park your car free of charge in our secure parking lot equipped with a surveillance camera.

No, with the exception of Mira dogs (upon presentation of papers).

Yes, free high-speed WIFI is available in all rooms and common areas.

There is no restaurant in the hotel but many restaurants, for all tastes and budgets, are available nearby,

In addition, you can order your meals for delivery and enjoy our beautiful terrace for your lunch or evening meal. A quiet and warm place with a view of the lake.

Yes, there is an elevator accessible directly from the parking lot, for your greater comfort.

Another question? Write U.S!